As many businesses face difficulty during a historic time with the COVID-19 pandemic, reaching customers to communicate important information through text messaging technology has been the lifeline they needed.
CloseBy® has provided, Jody Tinker, owner of Fort Lake Tanning, the tool she needed to connect with her customers even when her doors were closed. Below she describes what CloseBy® Text Marketing has meant to her business during these unprecedented times.
“I have been using CloseBy® Text Marketing for my tanning salon since 2013 and I could not be happier! I can honestly say that having the text program keeps me top of mind with my customers; I am in a very competitive market where customer have a lot of options for tanning. To keep my name on the front screen of their cell phone has been key to my businesses success. I have always used the text program to announce seasonal hour changes, specials, new products/service and so much more. 2020 started with COVID19 and we had to close our doors for a period of time and I am BEYOND GRATEFUL to have had this amazing marketing tool! I was able to relay information to my customers about being closed. I love my account manager for my text marketing program, she is always a ray of sunshine but during this very uncertain time with COVID19 she truly kept me grounded and positive. She is a wealth of knowledge and full of great ideas. She truly cracks me up with her spunky messages and my customers love them and that is just what they & I needed during this time. I sent out uplifting and fun messages along with announcements with specials on lotions and curbside pickup information. This was truly a Godsend for me and my business during a very uncertain time. I truly recommend this program to everyone that has a business as it is the best and smartest advertising they can do for their business!”